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Contact Info
202, 2nd Floor, Chandi Plaza, 234-A, Sant Nagar, East of Kailash, New Delhi, Delhi 110065
Phone: 8800599404/8800599405
Email: caffenaindia@gmail.com
Terms of service
Terms and Conditions - Caffena Coffee
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Terms and Conditions
This Website, namely, Caffena Coffee, is operated and managed by Saimex Foods Private Limited ("We/us"). Your use of this Website constitutes your unconditional agreement to follow and be bound by these Terms of Use. Although you may "bookmark" a portion of this Website and bypass these Terms, your use still binds you to these Terms. We reserve the right to update or modify them without notice. Please review these Terms whenever you use this Website.
ACCOUNT & REGISTRATION OBLIGATIONS
- All shoppers must register and log in to place orders on the Website.
- You must keep your account and registration details current, accurate, and correct for communications related to your purchases.
- You will provide authentic information wherever requested. We reserve the right to confirm these details. If found false, we may reject your registration and bar you from using our Services.
PRICING
All products will be sold at MRP unless specified otherwise. The prices at the time of ordering will be the prices charged on the delivery date. While most prices remain stable, commodity prices may vary. Any changes will be collected or refunded upon delivery.
PRODUCTS
We strive to display our products as accurately as possible. However, colors may vary based on your monitor, and packaging may differ from images shown. We reserve the right to limit sales, quantities, or discontinue products at any time, at our sole discretion.
REPRESENTATIONS & WARRANTIES
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You represent and warrant that:
- You are of legal age and capacity to use this Website and create binding obligations.
- You are responsible for all uses of the Website under your username and password.
- Incorrect delivery details (e.g., wrong name/address) will result in non-delivery.
- You will use our services lawfully and comply with all laws while transacting.
- You are using this Website and making purchases at your sole risk.
- The delivery address you provide will be accurate and complete.
- You will carefully review product descriptions before purchasing.
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You promise that you will not:
- Impersonate us, our employees, or any entity.
- Damage, disable, or impair the Website or interfere with others’ use.
- Use bots, spiders, or other automated tools unlawfully.
- Introduce malware or attempt unauthorized data access.
- Co-brand or hyperlink the Website without written permission.
PROHIBITED USES
- Disseminating unlawful, harassing, or objectionable material.
- Encouraging conduct constituting a criminal offense or liability.
- Gaining unauthorized access to systems.
- Interfering with others’ use of the Website.
- Violating applicable laws.
- Transmitting or storing copyrighted material without permission.